To use two-factor authentication, you will need an application or plugin to generate verification codes to login. We test and recommend the applications listed below, but any Time-based One-Time Password (TOTP) application should work.
Mobile app authentication
Set up two-factor authentication
- When signing in to the CrashPlan console, the Set Up Two-Factor Authentication message appears.
- Using your authenticator, scan the QR code provided (see sample below) or manually enter the displayed code in your authenticator.
- In the Set Up Two-Factor Authentication message, enter the verification code displayed in your authenticator mobile app or authenticator browser plugin.
- Click Sign In.
For more information and an instructional video on the setup process, see Two-factor authentication for CrashPlan for Small Business.