I need to pause my backup (CrashPlan for Small Business FAQ)

If you need to pause your backups, you can do so from the CrashPlan app menu.

  1. Sign in to the CrashPlan app.
  2. From the CrashPlan app menu:
    • Windows: Select Tools > Pause CrashPlan.
    • Mac: Select File > Pause CrashPlan.
    • Linux: Select Tools > Pause CrashPlan.

You can also use the CrashPlan app icon in the notification area (Windows) or the menu bar (Mac) to pause the CrashPlan service for a specific period of time.

  1. Open the notification area item (Windows) or the menu bar item (Mac):
    • Windows: In the lower right of the screen, select the CrashPlan app icon.
    • Mac: In the top right of the screen, select the CrashPlan app icon.
  2. Select the gear menu.
  3. Choose Pause.
  4. Select a duration (1 hour, 4 hours, or 1 day).
    The CrashPlan service is paused.

To resume your backup, you can select Resume CrashPlan from the Tools (Windows and Linux) or File (Mac) menu in the CrashPlan app. You can also select Run Backup Now under any of your destinations to resume. 

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