If files have been deleted from the computer or have been moved to another location, they may not show up when you go to restore your files. If this is the case, you'll need to select Include Deleted Files
To view and restore deleted files:
- From Home, navigate to a list of backed-up files:
- If you back up to multiple destinations, select the destination from Restore files from.
- Click the options menu.
- Choose Include deleted files.
Deleted files are shown with a trash can icon to the right of the Date Modified column. - Select the files that you want to restore.
- Click Restore Files.
For more information, see Retain and download deleted files using CrashPlan for Small Business.